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 Post subject: update, crash, restore, menupoints gone, me>heeeeeeeeelp
PostPosted: Thu May 27, 2010 1:10 pm 
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Joined: Wed Apr 22, 2009 2:54 pm
Posts: 180
Hi,

I was running an update (1.6.7 to 1.7.1) this morning, beeing not aware that my hosters php version was 5.2.0.8 instead of the requiered 5.2.4... I've tried to fix it with an .htaccess file, but it didn' worked out. A call made clear that they would update their php version only if they can charge me for it. I have to talk to my client about this.

So I tried to get the site running. Crash. Called the hoster, asked him to delete all files, they did it. Then I reloaded the backup, which works fine so far. The only issue: I don't have single menupoint any more. The sites are available in  the admins panel, but they aren't in the frontend. The menumanager templates are where they should be.

What happend? Any ideas how to solve this?

thanks
leerraum


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 Post subject: Re: update, crash, restore, menupoints gone, me>heeeeeeeeelp
PostPosted: Thu May 27, 2010 1:25 pm 
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Joined: Wed Apr 23, 2008 7:53 am
Posts: 5054
Location: The Netherlands
Hi leerraum,

Some first thoughts...
- Clear Cache
- Are all stylesheets still attached to the HTML template?
- Is the {menu} call in the template correct? start_level, etc...
- Is in the {menu} tag the right menu template? (with or without .tpl)
- All pages attached to the right template?
- Got a link?
- ...
- ...

grtz. Rolf

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My other (Dutch) website: Smakelijk eten zonder zout (Design: Compufairy)


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 Post subject: Re: update, crash, restore, menupoints gone, me>heeeeeeeeelp
PostPosted: Thu May 27, 2010 6:56 pm 
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Joined: Wed Apr 22, 2009 2:54 pm
Posts: 180
hi rolf,

I've deinstalled and reinstalled all modules and now I'm restoring module by module. not the best way, but I can't figure out another. And at least my menupoints are back.


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 Post subject: Re: update, crash, restore, menupoints gone, me>heeeeeeeeelp
PostPosted: Fri May 28, 2010 10:49 am 
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Joined: Thu May 14, 2009 8:11 pm
Posts: 1269
Location: Lithuania
All info and relationships are stored in DB so you had to backup and then restore DB first. Usually it is a 5 min job.

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My best friends are: FAQ: How can I debug my code/site ?...showtemplate=false...module_customhow to create a patch, {process_pagedata}
And Yours ? :)


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 Post subject: Re: update, crash, restore, menupoints gone, me>heeeeeeeeelp
PostPosted: Sat May 29, 2010 9:27 am 
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Joined: Mon Jul 04, 2005 5:12 pm
Posts: 4820
Location: Ferrara, Italy
Active debug in config.php and server error logs are your friends when happen something...

Alby

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Plugins: Geolocate hostip, Multiple random image, Image rotator (beta), Content Pagination
Modules: ForumMadeSimple (Howto), TranslationManager
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